Smart Hiring Exit Interviews
In this season of massive global layoffs and job cuts by corporate’s exit interviews will go a long way for HR departments and organization to learn reasons for the person’s departure, and basis that feedback organizational improvement can be planned.
Exit interviews provide an opportunity for organizations to
- enable transfer of knowledge
- experience from the departing employee to a successor or replacement,
- transfer knowledge to the team on current projects, issues and contacts,
- yield useful information about the employer organization, to assess and improve work environment,
- help improve quality of the organization, in terms of its relationship with its staff, customers, suppliers, third-parties and the general public.
Smart Hiring helps you conduct the Exit Interview without the embarrassment or getting into a argument situation between the organization and the departing employee. An exit interview at times can be a platform for the departing employee to be vengeful and may make the organization hear a lot of criticism which can cause heartburn for the staff conducting such an interview. Smart Hiring helps you make your own questions and invite the departing employee to answer them from his own comfort zone - may it be his new office or home and provide constructive feedback on a positive note without getting stressed and help maintain good relations and mutual respect.
The self designed questionnaire can help ensure that recrimination, blame, revenge and spite or any other destructive feelings /behaviors can be avoided during the exit interview.
In fact the invitation message sent to departed employee can be designed to be a friendly message that will ensure that he understands that this exit interview is an opportunity to leave friends and not enemies.
Some of the questions that you may consider for Exit Interviews are mentioned below
- Tell us about how you’ve come to decide to leave?
- What is your main reason for leaving?
- What are the other reasons for your leaving?
- Why is this important, or so significant for you?
- Within the (particular reason to leave) what was it that concerned you particularly?
- What could have been done early on to prevent the situation developing/provide a basis for you to stay with us?
- How would you have preferred the situation(s) to have been handled?
- What opportunities can you see might have existed for the situation/problems to have been averted/dealt with satisfactorily?
- What can you say about the processes and procedures or systems that have contributed to the problem(s)/your decision to leave?
- What specific suggestions would you have for how the organization could manage this situation/these issues better in future?
- How do you feel about the organization?
Smart Hiring Team of psychologists and certified test maker can help you create your own Exit Interview and then embed that as a test in your Smart Hiring HR Cockpit for use unlimited times on your Smart Hiring Annual Subscription.
